My husband and I both are very satisfied with Clear Lake Dermatology. He has had skin cancer procedure done and recovery was great. I had a Botox session with Lauren Howe today and I’m very pleased with how pleasant and professional she is. We will continue to go to Clear Lake Dermatology for our skin care and cosmetic procedures. More
I was refered to Dr. Joe over 20 years ago for my psorisis after going to 3 other doctors for this, none of which ever helped. Dr. Joe was able to clear up my condition immeadiatly! Ever since I have gone to him for my skin cancer checkup. I also have gone to his office for skin care, facials, face and daily skin care products. His staff is awsome! Never a wait for your appointment. I even got my daughter in laws gift certificates for facials and Botox. More
The staff is very professional, friendly, and extremely helpful. I am a repeat customer (last visit in Feb), yet I was greeted warmly and quickly recognized by the front desk staff and by the assistant who cared for me during my last visit. Their warm and friendly greeting, as soon as I walked in, made me feel very relaxed and at-ease. Dr. Jo and his staff are very knowledgeable on all the services and products they provide. Because of their strong knowledge base, they are amazing patient educators and explain thoroughly the recommended treatment plan, offer other similar options available, and answered all my questions promptly and patiently. I’d like to especially thank Lidia Zuniga (Retail Educator/PCC) for sharing her high level of expertise, wisdom, and skin care products recommendations for MY (sensitive, not easy to deal with) skin. She was able to multitask and complete her job duties (and relieving/taking over responsibilities for other staff members that were leaving for the day) effortlessly and with a very pleasant attitude. She gave me, what I would consider, the best and most thorough skin consultation I’ve ever had. Despite her busy workload, she gave me her full attention and listened to all my concerns. She even personally wrote me a list instructing the correct order in which to apply my skin care products... for both morning and night!! That was extremely kind of her and super helpful for me to use them correctly. I felt very secure and confident walking out of there with all the information, instructions, samples, and recommendations she gave me. She said she understood my sensitive skin dilemma, so she did not want me to buy full bottles and then find out I can’t use them. (This has happened to me several times in the past) I will be ordering full-size products once I test out the samples and pick the ones I like. Lidia was so nice and friendly during our entire interaction. She gave me her card (with her email address) and asked me to let her know if I have any problems or concerns, any time. WOW!!! Now THAT’S EXCELLENT CUSTOMER SERVICE!!! Since I live on the other side of town from the clinic, she reassured me that I wouldn’t have to worry about driving 55 minutes to pick up the products I’d choose to purchase (after using the samples). She said she’d order whatever I’d need and have it shipped directly to my house. Lidia, thank you so much for taking such great care of me and making yourself available, should the need arise. I wish I could remember the names of everyone that took such good care of me today. THANK YOU, YOU GUYS!! You rock!! Thank you, Dr. Jo!! I’ll be seeing you soon. Keep up the good work!!! More